I'VE JUST PAID FOR MY ORDER, WHAT HAPPENS NEXT?

Check your inbox! You'll receive an email confirming your order and your order number. A second email when your order is complete and shipped with your tracking information and tracking link to check the progress during transit.

We will also be in touch to let you know the delivery day.

HOW LONG DOES IT TAKE TO SHIP MY ORDER?

Once you've placed your order, the order will be process the same day or the next working day.

Then the Dispatch & Dlivery times varies for the different products:


Kids Teepee Tents & Cocoon Swings 

​Ready to dispatch: 2 to 4 working days. . 

Delivery time is: 5 to 6 working days. 

MeowBaby Soft Play Sets & Ball Pits

Ready to dispatch in 2 to 4 working days.

Delivery time 4 to 6 days 

Eco Soft Play, Bundles & Eco Ball Pits

Dispatch & Delivery Times: 10 to 15 working days

DO YOU ACCEPT RETURNS?

We do accept returns with respect to the following conditions:

— The item shouldn't have been used in any way, it must be with tags and in original packaging
— The return request is made within 14 days of delivery
— The return is made within 14 days of the return request

— The return is in London

To ask for a return, please contact our support using our email hello@kidsfabulous.co.uk

CAN I EXCHANGE AN ITEM?

Unfortunately, we don't accept exchanges but the item can be return to us following the return conditions.

CAN I CANCEL MY ORDER?

Unfortunately, we don't accept cancellations as most of the items are handmade to order.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@kidsfabulous.co.uk

Other inquiries? Let's chat.

Please email us at hello@kidsfabulous.co.uk